GARMENT USE & CARE

DAMAGES

All garments are either dry cleaned, specialist cleaned, steamed or pressed and thoroughly inspected before leaving our showroom. Please note our garments have been worn by other customers before your rental, thus the condition of all items is not new however in good/wearable condition.

You are required to notify Noti x Nature if any damages occur during the time you held the item and if this is not disclosed serious action will be taken. Damages that occur during the hire period are at the cost of the lessee. They will still be required to return the item to the lessor. If the item is damaged beyond repair you must pay the valued retail price to compensate for the loss.

  • If the garment needs to be dry-cleaned again, a fee of $30 will be charged. (Do not try and wash stains out yourself). 

  • If the garment needs a minor repair, (e.g. zipper needs fixing, strap replacement or hem taken up as a result of damage), a fee of $50 will be charged.

Should you return a garment with damage that cannot be fixed within the normal dry cleaning costs you are required to:

  • Pay the full price of repairs to Noti x Nature. This may be additional dry cleaning or alterations. We will send you an invoice for the repairs, which must be paid within 14 days of return.
  • Should the garment be damaged beyond repair, you are required to pay the full RRP of the garment minus hire fee. Full RRP must be paid to us within 4 weeks of notification.

MAKEUP & FAKE TAN

Please be cautious when wearing fake tans/ makeup in the garments as they may result in stains. Should the marks require extra dry cleaning there will be an additional $20 charge.

SMOKING

Please do not smoke whilst wearing any of our garments, as it is highly likely that damage to the garment will occur. Please also be cautious of people smoking around you, as any ash can cause damage to our clothing. Should an item be returned smelling strongly of smoke and/or show damage as a result of smoking/cigarettes, there will be an additional $20 dry cleaning charge.